INTRODUCTION

Hotel Blooker processes various personal data on a daily basis. We are aware that you trust us with your information, and we consider it our responsibility to protect your privacy. We treat all collected information strictly confidentially and adhere to the GDPR (General Data Protection Regulation) law. In the following privacy statement, we explain what data we collect when you use our website, why we collect this data, and how we improve your user experience with it. This way, you understand exactly how we operate.

The privacy statement applies to the services of Hotel Blooker. Please note that this privacy statement does not apply to the processing of personal data by third parties, such as companies or websites offering travel or vacation packages. By using this website, you indicate that you accept this privacy statement. We recommend reading the privacy statement carefully.

Hotel Blooker, located at Mauritsweg 8, 4325 AH Renesse, www.hotelblooker.nl, is the data controller for the processing and storage of your personal data. Hotel Blooker reserves the right to modify the provisions of this privacy statement.

If you have questions regarding the content of the General Data Protection Regulation, we refer you to the website https://autoriteitpersoonsgegevens.nl/ for additional information.

2. PERSONAL DATA

Hotel Blooker processes various types of personal data for different purposes. Below is a list of the personal data we process.

2.1 Booking and Stay Information

When you make a booking for an overnight stay, you enter into an agreement with Hotel Blooker. For this, we need to record personal data such as your first and last name, gender, whether you are 18 years or older, address, place of residence, phone number, email address, payment details, and date of arrival and departure. We may also receive this data from third parties through whom you completed the booking process, such as Booking.com. In some cases, additional personal data may be processed, such as dietary preferences or other requests and preferences. All this data is used internally only and is not shared with organizations for commercial purposes. It is also agreed that Hotel Blooker may use your email address to send our own newsletter to you. If you do not wish to receive it, you can unsubscribe at the bottom of the newsletter, ensuring you no longer receive newsletters from Hotel Blooker.

We do not retain your personal data longer than necessary, unless there is a legal obligation for us to keep it longer. Our basic principle is to retain personal data only as long as necessary to provide you with our products and/or services. After that, we will delete your personal data to the extent possible.

2.2 Surveillance Cameras

There is CCTV surveillance on the premises and in the breakfast room of Hotel Blooker, active day and night. This is indicated with stickers, including at our entrance. These cameras are intended to protect our guests and secure our property. These camera images provide insight into the activities of individuals. These images are privacy-sensitive, and we try to protect them as much as possible. CCTV images are only viewed and may be provided to third parties (e.g. police) if there is a compelling reason, such as burglary, theft, or other criminal offenses.

2.3 Job Application Process

If you want to apply for a position within Hotel Blooker, you must submit a complete Curriculum Vitae with a cover letter by email or post. This includes various personal data, such as your first and last name, gender, age, address, place of residence, phone number, email address, education level, and work experience. This personal data is used internally only by an assigned staff member and is not shared with third parties. This data is kept for a maximum of 4 weeks unless the applicant grants permission, in which case the retention period is extended to a maximum of one year.

3. SHARING OF PERSONAL DATA

Unless otherwise stated in this privacy statement, we do not describe, sell, or trade personal information about our visitors and users with third parties.

3.1 Sharing with Processors

Hotel Blooker may engage third parties to assist us in providing the Service. These third parties, in the context of their role in providing the Service, may process your personal data. In this respect, such a third party is referred to as a ‘Processor.’ We enter into processor agreements with these Processors.

We use the following types of Processors:

Developers and software suppliers; Storage of (personal) data and database management and maintenance; Research agencies and analytical software to improve our services (including privacy-friendly configured Google Analytics, which does not share personal data with Google); Hosting provider(s); Providers of relationship management software.

In some cases, the Processor may collect your personal data on our behalf. We inform Processors that they may not use the personal data they obtain from us for any purpose other than providing the Service. Hotel Blooker is not responsible for any additional information you provide directly to Processors. We recommend that you thoroughly inform yourself about the Processor and its company before providing personal data to such Processors.

3.2 Sharing with Your Consent

From time to time, we may also share personal data with third parties when you give us consent to do so. For example, we may work with other parties to offer specific services or offers directly to you. If you subscribe to these services from third parties or marketing offers, we may share the personal data you provide for that purpose, such as name or other contact information we reasonably deem necessary, with these third-party partners so that our business partner can provide the services or offers or contact you.

3.3 Our Legal Responsibility

We may share personal data if we are legally allowed to do so or if we are legally obligated to do so. We may also share personal data with third parties if reasonably necessary or appropriate to comply with legal obligations, respond to legal requests from authorities, address any claims, or protect the rights, property, or safety of us, our users, our employees, or the public, and to protect ourselves or our users against fraudulent, abusive, inappropriate, or illegal use of the Service. We will immediately inform you of requests from an executive, administrative, or other government agency that we receive and that relate to your personal data unless prohibited by applicable law.

3.4 Merger or Sale (Part) of the Business

Personal data may also be disclosed, shared, and transferred as part of, or during negotiations for, a merger, sale of the company’s assets, financing, or acquisitions, or in any other situation where personal data may be transferred as part of our business.

4. COOKIES

Hotel Blooker uses various cookies on our website. A cookie is a small text file stored on the visitor’s device (electronic device) during the first visit to a website. Cookies aim to collect information about an individual, the website, or statistics. Some cookies also aim to improve the user experiences on the website. We distinguish between functional and non-functional cookies. Functional cookies are always placed because they are necessary for the proper functioning of the website. Non-functional cookies process personal data outside your field of view. These primarily enable us to improve our service. We ask for your consent to request non-functional cookies. We use the following non-functional cookies:

4.1 Analytical Cookies

With analytical cookies, we collect statistics about the use of the website by users. By measuring website usage, the website can be improved for the benefit of users.

The following data is stored:

The IP address, anonymized; Technical characteristics, such as the browser you are using; From which page you entered the website.

4.2 Tracking Cookies

These are cookies placed to identify an internet user on a website. By placing tracking cookies, we can track which internet pages you visit. From the information about your website visits, we can deduce your preferences and interests. Based on this, we can make personalized offers.

4.3 Blocking and Deleting Cookies

If you do not want our website to store cookies on your computer, you can indicate this in the cookie notification you see when you first visit our website. If you have already accepted our cookies, you will no longer see this notification and will need to delete the cookies (if desired) yourself.

You can also choose to block the placement of cookies through your browser. If you block all cookies, our website may not work as well. We recommend selectively disabling only unwanted cookies. You can do this in your browser settings.

5. PROTECTION OF PERSONAL DATA

Hotel Blooker will ensure that appropriate technical and organizational security measures are taken for the processing of personal data. We follow generally accepted standards to protect personal data, both during its transmission and once we have received the personal data. In any case, we have taken the following measures:

We have implemented physical and electronic measures designed to prevent unauthorized access, loss, or misuse of personal data to the greatest extent possible. Where necessary, we use SSL (Secure Socket Layer) technology to encrypt the transmission of sensitive information or personal data to us. Where reasonably possible, backups of personal data are made. Sensitive information is stored encrypted wherever possible. Vulnerabilities in the software are addressed as quickly as reasonably possible.

You should be aware that our Processors are responsible for processing, managing, or storing (a part of) the personal data we receive. Processors are not authorized to use this data to advertise to you. However, there is no way of transmitting via the internet or any method of electronic storage that is 100% secure. Therefore, we cannot guarantee absolute security.

6. LINKS TO THIRD-PARTY SITES

Our Services and/or the website may contain links to other websites, as well as advertisements from third parties. Third-party websites may track information about you. We have no control over such sites or their activities. Any personal data you provide on the pages of third parties is provided directly to that third party and is subject to the privacy policy of that third party. We are not responsible for the content, privacy and security practices, and policies of websites to which we link or that advertise on our Services and/or websites. Links from our website to third parties or to other sites are provided solely for your convenience. We recommend studying their privacy and security practices and policies before providing personal data to them.

7. YOUR RIGHTS

You have several legal rights towards us: access, rectification or supplementation, erasure of data, restriction of processing, data portability, and the right to object. We explain these rights below and also explain how you can exercise these rights towards us.

7.1 Right of Access

Upon your request, we will inform you in writing whether we process personal data about you. In your request, you must identify yourself by providing a copy of your driver’s license or identity document. In our response, we explain which personal data we have processed or are still processing about you and provide you with a copy of it. We also explain the purposes for which the data is or will be processed, with whom the data is shared, how long it is expected to be stored, and what other rights you can assert.

7.2 Rectification or Supplementation

If you have received insight into the processing of your personal data, you can request us to correct inaccuracies or supplement any incomplete data. We will explain our response. If we make corrections, you will receive an additional statement from us. Any recipients of your incorrect or incomplete data will also receive this statement.

7.3 Erasure of Data

You can request us to erase your personal data from our systems in one or more of the following cases:

The personal data is no longer necessary for the purposes for which we have processed it; You withdraw your consent for (further) processing, and there is no other legal basis for processing; You object, and there are no compelling legitimate grounds for processing your objection; The personal data has been processed unlawfully by us; We must erase your personal data based on a legal obligation; We have collected your data through mobile telephony or internet services.

7.4 Restriction of Processing

If you have reported an inaccuracy or incompleteness in your personal data to us, you can request us to restrict the processing as long as we are processing your request. You can also ask us to limit the processing of your data if you believe that we are processing your data unlawfully or no longer need it, or if you object to the (further) processing. After receiving your restriction request, we will only process the data with your consent or for compelling reasons (such as a legal procedure).

7.5 Data Portability

If you have provided us with personal data in a structured, commonly used digital file format, and we have processed your data with your consent or in the performance of a contract with you, you have the right to request a copy of this data. In such cases, you can also ask us to send your data directly to another service provider.

7.6 Objection

You may object to the processing of personal data concerning you at any time. This applies, in particular, to profiles we have created based on your personal data. We will cease processing your data upon receipt of your objection, unless we can provide compelling legitimate reasons that outweigh your interests, rights, and freedoms.

If we process your personal data for direct marketing purposes, you may object at any time, and we will immediately cease processing.

8. COMPLAINTS

If you have a complaint about the use of your personal data, we point you to the complaints procedure at the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl/. This authority is authorized to handle your complaint.

9. QUESTIONS AND FEEDBACK

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:

Hotel Blooker
Mauritsweg 8
4325 AH Renesse
0111-820990
info@hotelblooker.nl